Posted 5 months ago

Job Summary

There’s a vacancy for Collection Officers at a Fintech company that provides quick loans to customers via an online process.

Job Description

  • Monitor accounts to identify overdue payments
  • Make calls to customers about their loan repayments
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Conduct collections process on each customer that includes, phone calls, emails, and text messages
  • Develop collection methods that bring in revenue and ensure full repayment of loans
  • Process payments and refunds
  • Keep accurate records and reports on collections activities

Job Requirements

  • ND, HND, and or Bsc from any reputable institution in a related field.
  • Minimum of 1-year experience in a similar role.
  • Good communication skills
  • Good organization skills

Qualified and interested candidates should send CV to with the job title as the subject of the email.

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Job Features

Job Category

Banking / Financial Service

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