There’s a vacancy for Collection Officers at a Fintech company that provides quick loans to customers via an online process.
- Monitor accounts to identify overdue payments
- Make calls to customers about their loan repayments
- Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
- Negotiate payment plans and schedules
- Conduct collections process on each customer that includes, phone calls, emails, and text messages
- Develop collection methods that bring in revenue and ensure full repayment of loans
- Process payments and refunds
- Keep accurate records and reports on collections activities
- ND, HND, and or Bsc from any reputable institution in a related field.
- Minimum of 1-year experience in a similar role.
- Good communication skills
- Good organization skills
Qualified and interested candidates should send CV to firstname.lastname@example.org with the job title as the subject of the email.