Hotel Duty Supervisor

Full Time
Lagos
Posted 6 months ago

A hotel in Ikoyi needs to employ a Hotel Duty Supervisor. You must have strong leadership skills and expertise to oversee all the affairs of the hotel.

Job Description

  • Supervise operations in all hotel departments. This includes the laundry room, housekeeping, and the kitchen.
  • Supervise front desk operations such as guest check-in and check-out, room inventory, and incoming phone calls.
  • Supervise staff members and delegate tasks as necessary. Train the front desk staff in hotel protocols, guest registration, and other duties.
  • Assist the general manager with management tasks such as creating employee work schedules and distributing payroll checks.
  • Maintain the hotel’s inventory and order new items as needed.
  • Interact with hotel guests to ensure they receive a quality experience.
  • Inspect guest rooms and all other hotel areas for cleanliness and to ensure that hotel protocols are being followed.

Qualifications

  • HND/degree in hotel management, hospitality, or a related field.
  • At least 2 years of experience working in this capacity
  • Sales skills
  • Good customer service skills
  • Strong leadership skills and management experience
  • Excellent verbal communication skills
  • Good time management skills
  • Organization skills
  • Attention to detail
  • Computer skills

Job Features

Job CategoryFood Services / Hospitality / Hotels

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